Returns Policy
At Sikam Furniture & Interior Design, every piece is custom-made to order — built to your chosen size, color, and design. Because of this, our returns policy works a little differently from a standard retail store.
What is covered
We accept returns only for manufacturing defects or damage that occurred during delivery. If your furniture arrives with a defect or damage, please contact us within three (3) days of delivery, along with clear photos of the issue, so we can review your claim quickly.
What is not covered
Because each piece is built specifically for you, we are unable to accept returns or exchanges for:
- Change of mind after production has started
- Custom color, size, or design changes requested after production has begun
- Normal wear and tear
How to report a defect or delivery damage
Contact us within three days of delivery through any of the following:
- WhatsApp: 0714 079 848
- Phone: 0714 079 848
- Email: info@sikamfurniture.com
Please include your order details and photos of the affected item so our team can assess the issue and arrange a repair, replacement, or other resolution as appropriate.
This policy applies to purchases made through sikamfurniture.com and our verified sales channels. If you have questions before placing an order, feel free to reach out — we’re happy to clarify anything about the custom-order process.
